Satisfaction Survey

We want to ensure that your experience with us is a positive one and we would be very grateful if you could take just a few moments to complete our patient Satisfaction Survey questionnaire. If you have visited us on more than one occasion please rate your experience in general.

Patient's Name (required)

1. Was your call answered promptly & courteously?

2. Was the appointment made at a time suitable for you / your family?

3. Did you have any problems finding our clinics?

If you answered Yes, which clinic?

4. Were you greeted at the clinic in a manner that met your expectations?

5. Did you wait in reception beyond your scheduled appointment time?

6. Were you greeted appropriately by the doctor?

7. Overall, were you satisfied with the service you received?

8. Did your experience of the practice and your appointment fit with your expectations?

9. Would you recommend this facility and its staff to your family and friends or colleagues?

10. If you are concerned with any aspect of your care we are happy to receive suggestions, comments, complaints or Testimonials: